Help Center

Our Gi Relief Kit, Skin & Coat Relief Kit, GI Relief Supplement, Skin & Coat Relief Supplement, and enema material are exclusively sold on AnimalBiome Veterinary.

Sales and marketing: brandon@animalbiome.vet

Technical Concerns: robin.saar@animabiome.vet

Gut Health Consults, Reports, and Product Recommendations: tonya.cooksey@animalbiome.vet

Ideally, the sample should be taken rectally with a fecal loop and immediately placed in the tube with the preservative solution. Alternatively, clients can collect and bring in their pet's stool sample if it cannot be obtained at the practice. Samples should be obtained and placed in sample tubes within 4 hours of patients bowel movement. Here’s how to collect a sample.

Supplements like probiotics should be stopped for at least 24 hours prior to sample collection.

Samples can be sent in while on antibiotics or other necessary medications. Please ensure to note this in the registration process.

Yes. Our test has been carefully optimized to account for loose stool or diarrhea. When you collect the sample, insert the swab into the rectum and around the sides of the colon to obtain enough material to test. If you are unable to get a sufficient sample, contact our team for further directions.

Yes. The preservatives in the sample tubes function at a wide range of temperatures, and have shown to be effective in bacterial preservation for up to one year. We have received, and successfully analyzed, fecal samples shipped from 6 of the 7 continents.

Schedule an appointment with Tonya Cooksey, DVM here.

AnimalBiome has sequenced over 60,000 samples to date, and a small subset of these samples are considered for our healthy reference data set. Click here to learn more about this process.

The Gut Restore Supplement is lyophilized fecal microbiota transplant (FMT) material from our rigorously screened donor cats and dogs that is enclosed in an enteric coated capsule. If you want to learn more about our donor process, click here.

Small variations in diet, hydration status, or activity of donors can result in capsules that are slightly different colors from one another. All of our donors undergo extensive screening and testing making sure that the healthy native microbes are present and within our healthy reference ranges.

Due to the high efficacy of the upper GI tract for eliminating bacteria, the FMT material should not be removed from the enteric coated capsule. The capsule prevents dissolution in the acid pH of the stomach, allowing the bacteria in the FMT material to reach the intestines in high numbers. Removing the material from the capsule will greatly decrease the efficacy of this therapy.

The active ingredients of the GI Relief Supplement supplement are: Saccharomyces boulardii; Bio-FOS (Fructooligosaccharides); PreforPro: LHO1-Myoviridae, LL5-Siphoviridae, T4D-Myoviridae, LL12-Myoviridae.

The inactive ingredients are: Inulin from Organic Jerusalem artichokes; Rice Hull; Rice Bran; Medium-chain Triglycerides (MCT). Capsules contain modified cellulase, pectin, and water. Please see our GI Relief supplement page for more info for cat & dog.

From the time the GI Relief supplement is shipped, there is generally 6 months of shelf life remaining.

The active ingredients of the Skin & Coat Relief Supplement are: Epicor® Fermentate (Saccharomyces cerevisiae postbiotic); Anchovy Oil Powder (EPA, DHA, omega fatty acids).

The inactive ingredients are: Maltodextrin and modified starch. Capsules contain modified cellulase, pectin, and water. Please see our Skin & Coat Relief supplement page for more info for cat & dog.

From the time the Skin & Coat Relief supplement is shipped, there is generally 6 months of shelf life remaining.

Yes, but please review diet and supplementation to ensure appropriate dosage. The safe upper limit of EPA + DHA is 175 mg per kg of body weight according to the National Research Council.

Our Skin & Coat Relief supplement can be used as a daily maintenance support for atopic/allergy patients.

Yes, the Powdered Fecal Material for Transplant via Enema is created from the same lyophilized fecal microbiota transplant (FMT) material from our rigorously screened donor cats and dogs that is in our oral capsules.

No. Currently, the Powdered Fecal Material for Transplant via Enema only comes in the standard donor form.

The official enema protocol for cats and dogs can be found here.

We suggest the owner obtains a sample first thing in the morning before feeding their pet. Food particles will contaminate the sample and make the results less accurate.